- Personal Information We Collect
Information you provide to us. Personal information you provide to us through our services may include:
- Contact information, such as your first and last name, email address, phone number, professional title and organization name.
- Profile information, such as your username and password and any account preferences for our services.
- Feedback or correspondence, such as information you provide when you contact us with surveys, phone calls, questions, feedback, or otherwise correspond with us.
- Usage information, such as information about how you use our services and interact with us, including information you provide when you use any interactive features of our services.
- Marketing information, such as your preferences for receiving communications about our products, activities, and publications, and details about how you engage with our communications.
- Payment information, where purchasing products or services. Payment details are used solely for billing purposes by our certified payment providers. We do not store payment information on our systems, and only authorized employees at Our Hiraya can view transaction information.
Information we obtain from other third parties. We may receive personal information about you from third-party sources, such as marketing partners, publicly available sources, and data providers. In such cases, third-party privacy policies shall be applicable.
2. How We Use Your Personal Information
To operate our services. We use your personal information to:
- provide, operate, and improve our services;
- establish and maintain your user profile on our services;
- communicate with you about our services, including by sending you announcements, updates, security alerts, and support and administrative messages;
- understand your interests and personalize your experience with our services;
- provide support and maintenance for our services; and
- respond to your requests, questions and feedback.
For research and development. We analyse use of our services to improve our services and to develop new products and services.
To send you marketing and promotional communications. We may send you marketing communications as permitted by law. Our Hiraya sends emails in order to keep stakeholders updated about resources that serve the business and investor community. You can opt out of our marketing and promotional communications as described below.
Our legal basis for processing personal data in this way is: These updates, which are a public benefit to the business and investor community, are most effectively conveyed via email. The emails, which are directed to business and not personal email addresses, are of the customary communication expected between a non-profit and its stakeholders.
To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern our services; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
With your consent. In some cases, we may specifically ask for your consent to collect, use, or share your personal information, such as when required by law, carry out our obligations arising from any contracts into, process a grant or job application.
To create anonymous data. We may create aggregated and other anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyse and improve our services and promote our business.
- How We Share Your Personal Information
Service providers. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate our services (such as customer support, hosting, analytics, email delivery, marketing, and database management services).
- Google LLC
- BlueJeans Events
- Microsoft Cooperation
These third parties may use your personal information only as authorized by their contracts with us. We engage Stripe as the payment processor to process payments if you order a paid service or product. We do not store payment information on our systems, and only authorized employees at Our Hiraya can view transaction information such as date of transaction and amounts paid.
Partners. We may sometimes share your personal information with business partners. Examples of such partnerships are but not limited to joint webinars, and joint working groups.
For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.
Government Requests. It may be necessary − by law, legal process, litigation, and/or legally binding requests from public and governmental authorities within or outside your country of residence − for Our Hiraya to disclose your personal information. If we are ever compelled by law to disclose your information, we will notify you and give you the full details of the request before we disclose it unless prohibited by law or a court order. However, nothing in this policy is intended to limit any legal defences or objections that you may have to a third party or government request to disclose your information.
Organizational transfers. We may transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a (potential) business transaction such as an organizational divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
- Your Choices
In this section, we describe the rights and choices available to all users. Users of our services who are located within Europe can find additional information about their respective rights below.
Access or update your information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into your account.
Opt out of marketing communications. You may opt out of marketing emails by following the unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.
Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information to provide our services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive our services by designating it as required at the time of collection or through other appropriate means.
- Other Sites, Mobile Applications, and Services
Our services may contain links to, or content or features from, other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
- International Data Transfers
We are headquartered in Australia and have service providers in other countries. Therefore, your personal information may be transferred outside of your state, province, or country to Australia or other locations where privacy laws may not be as protective as those in your state, province, or country.
- How to Contact Us
If you have any questions or comments about this Policy or Our Hiraya’s privacy practices, email us at [email protected]
- Notice to European Users
The information provided in this section applies only to individuals in the European Economic Area and United Kingdom (collectively, “Europe”).
Purpose of Personal Data Processing
Legal Basis of Personal Data Processing
To carry out our services
Processing is necessary to perform the contract governing our provision of our services or to take steps that you request prior to signing up for our services. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing our services you access and request.
For research and development
To send you marketing communications
To create anonymous data
We use your data to provide you with information and updates about the work and services of Our Hiraya. Specifically, we use your data to:
To comply with law
Processing is necessary to comply with our legal obligations.
When you provide us your clear consent by accepting our privacy notice
Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in our services.
Sensitive personal information. We ask you not to provide us with any sensitive personal information (e.g., social security number, government-issued identification, payment card information, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through our services, or otherwise to us.
Retention. We retain personal information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested; to comply with applicable legal, tax or accounting requirements; to establish or defend legal claims; or for fraud prevention). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your rights. European data protection laws give you certain rights regarding your personal information. If you are located within Europe, you may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about how we process your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
Please send us an email at [email protected] submit these requests. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.
Cross-Border Data Transfer
If we transfer your personal information from the European Economic Area to a country outside of it and are required to apply additional safeguards to your personal information under European data protection legislation, we will do so.
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